Terms of Service

Effective Date: March 19, 2025

1. Introduction

These Terms of Service ("Terms") govern your access to and use of Mosaic's applications, services, and features (collectively, the "Service"). These Terms constitute a legally binding agreement between you and Mosaic.

2. Acceptance

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

3. Service Description

Mosaic provides a platform for analyzing communication patterns and generating relationship insights. The Service is not a substitute for professional advice, diagnosis, or treatment. The Service is provided for informational purposes only.

4. Eligibility

You must be at least 13 years old to use the Service. By using the Service, you represent that you meet these age requirements and have the capacity to enter into a binding agreement.

5. User Content

When you submit, upload, or transmit content to the Service ("User Content"), you grant Mosaic a non-exclusive, transferable, sublicensable, royalty-free, worldwide license to use, copy, modify, create derivative works based on, distribute, and otherwise exploit such User Content for the purposes of operating, developing, providing, and improving the Service and for research and analytical purposes. You represent and warrant that: (i) you own or control all rights in and to your User Content or have all necessary rights to grant the license above; and (ii) your User Content does not violate these Terms.

6. Prohibited Uses

You may not use the Service to: * Violate any applicable law or regulation * Upload conversation data for which you lack authorization * Infringe upon intellectual property rights of others * Distribute malware or engage in malicious activities * Attempt to gain unauthorized access to the Service * Interfere with or disrupt the Service or servers connected to the Service

7. Intellectual Property Rights

The Service and its contents, features, and functionality are owned by Mosaic and are protected by copyright, trademark, and other intellectual property laws. The Service is provided for your use subject to these Terms.

8. Data Processing and Privacy

Mosaic collects and processes information as described in the Privacy Policy. By using the Service, you consent to such processing and you warrant that all data provided by you is accurate.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. MOSAIC DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MOSAIC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE.

11. Indemnification

You agree to defend, indemnify, and hold harmless Mosaic, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney's fees and costs, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any third-party rights.

12. Termination

Mosaic may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

13. Modifications to Terms

Mosaic reserves the right to modify these Terms at any time. Modifications will be effective upon posting the updated Terms on this page with a new effective date. Your continued use of the Service after any modifications indicates your acceptance of the modified Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding relating to these Terms shall be brought exclusively in the courts located in San Francisco County, California.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

16. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Mosaic regarding the Service and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral.

17. Contact Information

Questions regarding these Terms should be directed to: mosaic.app.legal@gmail.com