Privacy Policy

At Mosaic, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our relationship insights application and related services (collectively, the "Service"). By using Mosaic, you agree to the collection and use of information in accordance with this policy.

We collect the following types of information, including but not limited to: * Personal Information: Information that identifies you personally, such as your name, email address, and any other details you provide. * Conversation Data: The content of your conversations analyzed by Mosaic, including text and other media shared during analysis. * Usage Data: Information on how you access and use the Service, including interaction data, device information, log data, and other technical information. * Derived Information: Information created or derived from your use of the Service, including analytical results, insights, and aggregated data.

We use the information we collect for various purposes, including but not limited to: * Providing, maintaining, and improving the Service * Personalizing your experience with the Service * Analyzing conversation patterns and user interactions to enhance the Service's effectiveness * Communicating with you, responding to your inquiries, and providing support * Developing and training AI models to improve our services and features * Creating anonymized, aggregated insights that may be used for research and business purposes * Developing new products, services, features, and functionality * For any other purpose disclosed to you at the time you provide your information or with your consent * As otherwise permitted or required by applicable law

When you provide conversation data to our Service, we process this information to deliver our services to you. We may retain and use this information as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and as otherwise described in this Privacy Policy. We may create anonymized, aggregated data from the information we collect. This anonymized data cannot be used to identify you and may be used for any business purpose, including developing analytics models, making service improvements, and creating new products and services.

We employ industry-standard anonymization techniques to protect your privacy when using data for purposes beyond direct service provision. Our anonymization processes are designed to prevent the reasonable identification of individuals or specific conversations. These processes include, but are not limited to: * Removal of personally identifiable information * Implementation of statistical thresholds for demographic analyses * Aggregation methods that maintain user privacy * Regular evaluation of our anonymization practices

We do not sell your personal information. We may share or use your information in the following circumstances, including but not limited to: * Service Providers: We may share information with third-party service providers who perform services on our behalf. * Business Intelligence and Commercial Products: We may use anonymized, aggregated data to create insights, research, tools, products, and services that may be shared with or provided to third parties. * Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your information may be transferred as a business asset. * Research Partners: We may collaborate with research institutions using anonymized data. * Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal processes. * Protection of Rights: We may disclose your information to protect rights, property, or safety. * With Your Consent: We may share your information with your consent.

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Our Service may contain links to third-party websites or services that are not owned or controlled by Mosaic. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.

Our Service is not intended for anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from Children under 13. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your consent to this Privacy Policy represents your agreement to that transfer.

You have the following rights regarding your personal information: * Access and Update: You can access and update your personal information by contacting us. * Delete: You can request the deletion of your personal information, subject to certain exceptions. * Opt-Out: You can opt-out of receiving communications from us by following the unsubscribe instructions or contacting us directly. To exercise these rights, please contact us at mosaic.app.legal@gmail.com.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us at: Email: mosaic.app.legal@gmail.com We will respond to your requests and inquiries as promptly as possible. Thank you for using Mosaic. We are committed to protecting your privacy and ensuring a secure and helpful experience with our relationship insights application.